The e-Revolution and Post-Compulsory Education: Using e-business models to deliver quality education

The best practices of e-business are revolutionising not just technology itself but the whole process through which services are provided; and from which important lessons can be learnt by post-compulsory educational institutions. This book aims to move debates about ICT and higher educa tion beyond a simple focus on e-learning by considering the provision of post-compulsory education as a whole. The e-Revolution and Post-Compulsory Education considers what we mean by e-business, why e-business approaches are relevant to universities and colleges and the key issues this raises for post-secondary education. The book: Q examines emerging technologies and provides examples of what an e-institution for education might look like; Q explores in depth what can be learnt from e-business in redefining the relationships between enterprises and their users, and in developing processes to improve services and competitive advantage; Q considers how to improve administrative efficiency, implement faster access and response to information, enhance skills and knowledge devel op ment, and improve the student experience; Q examines technological innovation and integration and the associated risk assessment and cost–benefit type analyses; Q explores issues in redesigning existing organisational frameworks, techniques for overcoming barriers to, and successfully implementing, change. In a highly competitive educational marketplace, institutions need to react to, and embrace, new technologies to provide rich and competitive learning environments for the students of tomorrow. The discussion and guidance in this book will be essential reading for all leaders, managers and heads of e-learning in higher and further education. The e-Revolution and Post-Compulsory Education book was originally published by Routledge in 2008. Following its own lead on open access publishing, JISC made an agreement with Routledge to make the book's contents freely available to the public on an open access basis a year after publication. This e-book version was published by JISC in February 2009. Funding Council for England (HEFCE), on behalf of The Joint Information Systems Committee (JISC), individual authors or any other owners reserve all rights in the contents of this publication. Unless permitted otherwise, the contents of this publication may be reproduced or distributed freely and in perpetuity within UK Further and Higher Education and in accordance with the provisions of the Copyright, Designs and Patents Act 1988, any amending legislation or licensing schemes. All Reproductions require an acknowledgement of the source and the author of the work.